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U.S. Federal Trade Commission

  Agency Contact Information:
Address: 600 Pennsylvania Avenue, NW
Washington, DC 20580
Phone: 202.326.2222
Fax: 202.326.3197
TDD Phone: 1.866.653.4261
Toll Free Phone: 877.FTC.HELP (877.382.4357)
Website: www.ftc.gov
  Service Profile:
Service/program name: Consumer Affairs
Description: The FTC's work is performed by the:
- Bureaus of Consumer Protection;
- Bureau of Competition;
- Bureau of Economics

The most well-known is the Bureau of Consumer Protection whose mandate is to protect consumers against unfair, deceptive or fraudulent practices.

Go to the Federal Trade Commissions' website (www.ftc.gov) to learn about "Hot Topics" like:
- Veterans Affairs Data Security
- Avoid ID Theft
- Saving Money at the Pump
- National Do Not Call Registry
- OnGuard Online
- Free Annual Credit Reports
- and more

Service/program name: Free Annual Credit Reports
Description: Important information from the Federal Trade Commission, the nationís consumer protection agency: annualcreditreport.com is the ONLY authorized online source for you to get a free credit report under federal law. You can get a free report from each of the three national credit reporting companies every 12 months. Some other sites claim to offer "free" credit reports, but may charge you for another product if you accept a "free" report.

A recent amendment to the federal Fair Credit Report Act requires each of the nationwide consumer reporting companies to provide you with a free copy of your credit report, at your request, once every 12 months. But there's only one online source authorized to do so - annualcreditreport.com. Beware of other sites that may look and sound similar.
Website: annualcreditreport.com

Service/program name: Identity Theft
Description: Identity theft occurs when someone uses your personal information without your permission to commit fraud or other crimes. While you can't entirely control whether you will become a victim, there are steps you can take to minimize your risk.
Website: www.ftc.gov

Service/program name: National Do Not Call Registry
Description: The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at the Federal Trade Commissions website at www.ftc.gov. You can register your home or mobile phone for free. Your registration will be effective for 5 years.
Website: www.ftc.gov

Service/program name: Identity Theft
Description: To report identity theft contact the U.S. Federal Trade Commission at 1-877-ID THEFT. Also contact one of the following compamies to establish a fraud alert: Equifax: 1-800-525-6285; Experian: 1-888-EXPERIAN; TransUnion: 1-800-680-7289. File a local police report and contact the Illinois Attorney General at 1.866.999.5630.
Website: http://www.consumer.gov/idtheft/
  General Information:
Description: Works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. Call to report identity theft.
Agency Type: Federal
Territory/Geographical area: National

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